Influence of Organizational Culture on the Relationship Between Psychological Contracts and Organizational Citizenship Behavior
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF ENGINEERING AND MANAGEMENT
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The issue of what antecedents of organizational citizenship behavior OCB and psychological contracts PC employees form with their organization has also been of interest as they have many implications on an employees extra-role behavior, specifically OCBs. This research investigates the relationship between types of PCs a relational and b transactional and the propensity to perform a altruism and b compliance OCB. Furthermore, the influence of organizational culture OC dimensions a internal orientation and b external orientation on this relationship was explored. The results show that transactional PCs were negatively related to both dimensions of OCB. Relational PCs were positively related to both dimensions of OCB. For both OCB dimensions, OC moderated this relationship only when a transactional PC was prevalent. When a relational PC was prevalent, neither internally or externally oriented OCs moderated the relationship between relational PCs and either dimension of OCB, but an unexplored dimension of OC flexibility emerged as a moderator between relational PCs and the compliance dimension of OCB. This research aided in providing insight into employees organizational behavior within a military context, specifically exploring their type of PC formed, their perception of the culture of their organization, and their propensity to perform OCB.
- Personnel Management and Labor Relations