Case Management Return on Investment: An Analysis of Naval Hospital Jacksonville's Family Practice Clinic Case Management Program
Final rept., Jul 2004-Jul 2005
ARMY MEDICAL DEPT CENTER AND SCHOOL FORT SAM HOUSTON TX
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Projections indicate that the cost of military healthcare will increase from the current 27 billion to in excess of 40 billion by 2020. In 2002, the Bureau of Medicine and Surgery implemented programs, such as case management, in an effort to help control costs. A review of the literature has found that case management programs are generally undervalued due to a lack of analysis of the contribution to organizational goals. This study demonstrates the value of case management at Naval Hospital Jacksonvilles Family Practice Clinic by examining pre and post case management costs for its 127 closed cases. The value of the program is assessed through an evaluation of return on investment. Return on investment is determined by comparing cost savings and cost avoidance against the financial expenditures involved in operating the case management program. The results of the study demonstrated that case management has a positive return on investment from both the cost savings and cost avoidance perspective and therefore should continue regardless of external funding by higher authority.
- Economics and Cost Analysis
- Medicine and Medical Research
- Logistics, Military Facilities and Supplies