A Web-Enabled Database for Tracking the Personnel Qualifications of Information Professional Officers
NAVAL POSTGRADUATE SCHOOL MONTEREY CA
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The U.S. Navys Information Professional Community currently qualifies its officers using a paper-based system. Candidates for the Basic, Intermediate, and Advanced Qualifications use qualification books to attain knowledge and, subsequently, prove possession of it. Once those books are filled with signatures, a board of Subject Matter Experts tests the candidate and verifies his or her mastery of that knowledge. Using Knowledge Value Added analysis and Business Process Reengineering, the return on knowledge ROK for the current Personnel Qualification System PQS was estimated and improved processes were designed with the goal of maximizing ROK. First, the as-is ROK was estimated for the three processes and their various subprocesses. Then, a new to-be workflow for each of the three processes was designed, emphasizing incremental improvements that could be implemented quickly. Finally, another workflow was designed, emphasizing radical, unlimited change. When it was proven that Web-enabling the PQS system improves the knowledge-creating capability of these processes, a prototype Web-enabled database, called the Electronic Qualbook, was developed as a demonstrator of the technologies and capabilities involved. This thesis includes appendices illustrating the design of the database schema and the Electronic Qualbooks Web interfaces. A third appendix lists the majority of the HyperText Markup Language HTML and Active Server Pages ASP code integral to the Electronic Qualbook.
- Administration and Management
- Personnel Management and Labor Relations
- Military Forces and Organizations