Scenario Design for the Empirical Testing of Organizational Congruence
NAVAL POSTGRADUATE SCHOOL MONTEREY CA DEPT OF INFORMATIONAL SCIENCES
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Over the past several years, researchers within the ONR-sponsored Adaptive Architectures for Command and Control A2C2 research program have been investigating the concept of organizational congruence. These model-based theories loosely state that the better an organization is matched structurally to the overall mission as measured using a multi-variant set of workloadcongruence metrics the better will that organization perform, and that mismatches are potential drivers for the adaptation of organization structure. To test the congruence theories and their corollaries in a laboratory experiment, the authors approach was to seek two sufficiently disparate organizational structures and then design two missions or scenarios that would exploit the differences in these two structures. One scenario would be tuned to organization 1 to exhibit a high degree of congruence, but at the same time it would be mismatched i.e., exhibit low congruence with organization 2. Conversely, the second scenario would be engineered to be congruent with organization 2, but incongruent with organization 1. This paper describes the selection of the two organizations, and the model-driven design of the two scenarios.
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