Implementing Performance-Based Services Acquisition (PBSA): Perspectives from an Air Logistics Center and a Product Center
RAND CORP SANTA MONICA CA
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During April and May 2001, we visited an Air Force Air Logistics Center ALC and a Product Center to explore the use of performance-based practices in their service acquisition activities. We decided to conceal the identities of these two Centers to encourage personnel to share the challenges as well as the successes they are encountering in implementing new practices. This Documented Briefing describes what we learned during our interviews and through review of solicitations, contracts, surveillance documents, and incentive plans associated with selected purchased services.
- Administration and Management