The Human Side of Automation: Lessons for Air Defense Command and Control
Final rept. 1 May-Sep 2004
ARMY RESEARCH LAB ABERDEEN PROVING GROUND MD HUMAN RESEARCH AND ENGINEERING DIRECTORATE
Pagination or Media Count:
One of the defining properties of the next generation of air defense command and control C2 systems is an increasing reliance on automation. This paper provides an overview of human performance and training issues in automated air defense C2 systems. Its primary focus is the impact of automation on air defense C2 operators and the consequences of their role change from traditional operator to supervisors of automated processes. Topics that are discussed include a the changing role of operators under automation, b human performance and automation, c the operators role as a supervisory controller, d problems with undisciplined automation, e developing effective automated systems, and f the impact of automation on training and staff development. The paper is intended as a primer on automation and human performance for commanders, concept developers, system designers, trainers, and other personnel involved with decision-making for the next generation of automated C2 systems.
- Command, Control and Communications Systems