Accession Number:

ADA422554

Title:

Understanding, Predicting, and Reducing Appointment No-Shows in a Military Medical Treatment Facility

Descriptive Note:

Corporate Author:

NAVAL HOSPITAL CAMP LEJEUNE NC

Personal Author(s):

Report Date:

2000-05-01

Pagination or Media Count:

55.0

Abstract:

Appointment non-compliance can disrupt the efficient operation of a medical facility. At Naval Hospital, Camp Lejeune, the appointment non-compliance rate for 1999 was 11.3. Although not markedly high, Naval Hospital leaders believed more could be done to increase appointment compliance. The goal of this study was to identify potential predictors of appointment no-shows at the Naval Hospital and suggest methods to effectively address the issue.

Subject Categories:

  • Administration and Management
  • Medicine and Medical Research

Distribution Statement:

APPROVED FOR PUBLIC RELEASE