Measuring Multi-tasking Ability
Final rept. Jan-Jul 2003
ANACAPA SCIENCES INC SANTA BARBARA CA
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While multi-tasking MT may increase productivity, it also carries a tremendous downside including error, decreased morale, high training costs, high turnover rates, and attrition. This research shows that it is now possible to develop a test that would measure how individuals vary in their ability to concurrently perform multiple tasks under time limited conditions. The purposes of the present research were to 1 investigate complex real-world MT environments, 2 investigate existing measures of MT, and 3 begin development of a practical test of the ability. Current standards for educational and psychological tests served to guide the process of test development. Based on testing standards, a plan for development of an MT ability test was created. The initial phases of test development were also completed. The purpose, scope, and framework for the test are described in the report and the test specifications currently supported by empirical research are also given. This report also describes the additional research necessary for further development of a test of MT ability.
- Personnel Management and Labor Relations