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A Comprehensive Model of the Employee's Turnover Decision Process

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Final technical rept.

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Retaining qualified employees is a substantial element of the militarys human resource function. The long-term retention of employees has increased in importance as a result of the militarys technological modernization. The extensive high-cost training required of todays sailor -- and the decrease in the size of the militarys active forces have made long-term retention critical to the military mission. In any environment in which retention is a primary goal, an essential first step in controlling attrition is the development of an in-depth understanding of the employee turnover decision process. To this end, the purpose of this study is two fold. First, the current study expands the body of knowledge pertaining to the specific turnover decision processes followed by employees. A better understanding of these processes will allow employers to ascertain the types of events that initiate the turnover process as well as differences between the decision processes followed by individuals who leave the organization and those who choose to stay. Second, through an analysis of employee decision processes, the study identifies specific types of employer intervention which could ultimately result in a reduction in turnover. In an effort to assist human resource managers overall assessment of employee turnover, the results of the study also provide additional guidance on the impact economic consequences have on the decision to quit and for distinguishing between controllable and uncontrollable turnover.

Subject Categories:

  • Personnel Management and Labor Relations

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