Accession Number:

ADA409345

Title:

Make VS. Buy: An Analysis of the Victory Clinic and the Primary Care Empanelment Model at Martin Army Community Hospital

Descriptive Note:

Master's thesis

Corporate Author:

ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION

Personal Author(s):

Report Date:

2000-07-21

Pagination or Media Count:

54.0

Abstract:

Changes in policy and rising healthcare costs have forced the Military Health System MHS to operate as a business similar to civilian healthcare organization. Providing the best possible healthcare for less is critical to the success of the organization. Primary Care and the Primary Care Manager PCM are an essential part of maintaining beneficiary health status and keeping the costs of healthcare at a minimum. Martin Army Community Hospital MACH has two Family Practice Clinics, which produce the majority of the primary care workload in the facility. The MACH Family Practice Clinic and the Victory Clinic, a General Services Contracted Clinic, are two portals to the primary care manager in the family practice arena. A make Vs buy analysis was conducted to determine the most cost-effective method of providing Primary Care to the beneficiary population. The Family Practice Clinic at MACH was compared to civilian industry benchmarks of panel size, productivity, support staff, and exam room availability to improve the efficiency of the clinic. This study suggests that MACH can improve the efficiency of the Family Practice Clinic by using the industry benchmarks and reduce the overall costs of healthcare to the facility by terminating the General Services Contract and converting the Victory Clinic to an in-house clinic.

Subject Categories:

  • Medicine and Medical Research

Distribution Statement:

APPROVED FOR PUBLIC RELEASE