Establishing System Measures of Effectiveness
RAYTHEON SYSTEMS CO SAN DIEGO CA NAVALAND MARITIME SYSTEMS
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One of the most important tasks in the systems development process is that of performance analysis. It is needed to ensure that the system meets its requirements, is delivered on schedule, and developed within allocated costs. It consists of two phases performance prediction and performance measurement. Proper selection of performance measurement attributes is essential to this process. These measurement attributes commonly called measures of effectiveness or MOEs provide quantifiable benchmarks against which the system concept and implementation can be compared. Early in the life of a system, prediction is required for feasibility and specification development. Towards the end of systems implementation and development, performance measurement techniques play a ma or role in system testing and verification. Choosing incorrect MOEs will result in a system that does not meet customer expectations. This paper introduces a comprehensive and systematic process by which viable MOEs that quantify and analyze system performance may be developed. The approach is based on research into Command and Control System evaluation performed at the Naval Postgraduate School during the late 1980s. This paper extends the research to open systems in general and develops several of the original theoretical concepts in more detail.
- Operations Research