Accession Number:

ADA379032

Title:

Best Practices in User Needs/Requirements Generation

Descriptive Note:

Master's thesis,

Corporate Author:

AIR FORCE INST OF TECH WRIGHT-PATTERSONAFB OH

Personal Author(s):

Report Date:

2000-06-15

Pagination or Media Count:

298.0

Abstract:

A process framework for the front-end of product development was developed. The framework covers the process space from an initial need or recognition of need to the decision for a productdevelopment program launch. The framework focuses on the activities required for the development of requirements needed for an investment decision. The framework was developed through a thorough examination of the literature relating to product development and addresses not only the activities required to travense the front-end, but also metrics and a process maturity matrix by which an organization can be evaluated. Using case studies of the front-end processes of eight commercial organizations and eight military organizations in addition to the US Air Force, the framework was tested. All of the organizations demonstrated the existence of the four fundamental activities contained in the framework but an examination of the existing process enablers revealed various interpretations of required features. The maturity matrix was used to evaluate each of the organizations commercial and military relative to the front-end process in the framework. The analysis revealed a significant gap between commercial and military process performance. The existence and application of the process enablers was significantly correlated with the organizations performance in the four process activities of the framework. The implications of the research indicate that military organizations need to reevaluate their current practices in the front-end and the application of process enablers within their organizations. Further, military organizations should reexamine if the current process structure for system development in the front-end need significant changes.

Subject Categories:

  • Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE