Modernizing the U.S. Army Research Institute's Attitude and Opinion Survey Programs
Final rept. Jan-May 99
THE GALLUP ORGANIZATION ROCKVILLE MD
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The aim of this project was to assess the quality of ARIs current survey programs, make recommendations for improving them, and to draft regulations that incorporated these recommendations and brought the regulations up to date. Information was gathered about ARIs current attitudinal, command climate, and occupational analysis studies by examining survey documentation and speaking with the staff who carry out the studies. Information was also collected about a number of comparable surveys done by the other services, academic survey organizations, and private firms, and the users of the ARI surveys were queried to assess their satisfaction with ARIs services. ARI was found to use sound methods, comparable to those used by other survey organizations and it achieved similar response rates, and ARI customers expressed a high level of satisfaction. Recommendations are made for continuing enhancement of ARI survey programs.
- Personnel Management and Labor Relations