Accession Number:

ADA346941

Title:

Patient Access Study

Descriptive Note:

Final rept.

Corporate Author:

CENTER FOR NAVAL ANALYSES ALEXANDRIA VA

Personal Author(s):

Report Date:

1998-03-01

Pagination or Media Count:

49.0

Abstract:

The Assistant Chief for Health Care operations BUMED 01 asked CNA to develop a method that Navy medicine can use to determine whether it is meeting Tricare access standards, especially for scheduling appointments. The report found that the Composite Health Care System CHCS currently gives local military medicine providers the ability to track patient access to care, but that many providers are grappling with the same concerns and issues. To reduce redundancy, the report recommends that Navy medicine adopt standard guidelines for appointing and tracking access based on the experience of the facilities pioneering Tricare. It specifically recommends that Navy medicine develop system-wide appointing guidelines that increase the use of central appointing, standardize appointment types, make specialty referrals electronic, and develop specialty referral guidelines.

Subject Categories:

  • Medicine and Medical Research

Distribution Statement:

APPROVED FOR PUBLIC RELEASE