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Managing for Results: Analytic Challenges in Measuring Performance.
GENERAL ACCOUNTING OFFICE WASHINGTON DC HEALTH EDUCATION AND HUMAN SERVICES D IV
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Specifically, this report answers the following questions 1 What analytic and technical challenges are agencies experiencing as they try to measure program performance 2 What approaches have they taken to address these challenges And, in particular, because program evaluation studies are similarly focused on measuring progress toward program goals and objectives, 3 How have agencies made use of program evaluations or evaluation expertise in implementing performance measurement Indeed, the Act recognizes and encourages a complementary role for program evaluation by requiring agencies to describe its use in performance planning and reporting.
APPROVED FOR PUBLIC RELEASE