Accession Number:

ADA326476

Title:

ISO 9000 - A Tool for the U.S. Army Corps of Engineers.

Descriptive Note:

Research rept.,

Corporate Author:

ARMY WAR COLL CARLISLE BARRACKS PA

Personal Author(s):

• Weller, James S.

Report Date:

1997-03-24

Pagination or Media Count:

39.0

Abstract:

In order for the U.S. Army Corps of Engineers USACE to remain competitive in its role as the nations engineer, it must scrub its processes, eliminate redundancies and improve its methods of producing consistent products across the organization. Quality improvement programs such as Total Quality Management TQM and the Army Performance Improvement Criteria APIC are steps in the right direction but they leave out the key first step of establishing and documenting the organizations baseline procedures. ISO 9000 is a tool that can fill this gap. This paper will review where USACE is today and how ISO 9000 can fit into the organizational structure to provide the needed baseline to ensure the delivery of quality products and satisfied customers for the future.

Descriptors:

• *MANAGEMENT INFORMATION SYSTEMS
• *MANAGEMENT PLANNING AND CONTROL
• *ARMY CORPS OF ENGINEERS
• COST EFFECTIVENESS
• INDUSTRIAL PRODUCTION
• MANPOWER UTILIZATION
• COST ESTIMATES
• MANPOWER
• PRODUCTION CONTROL
• RESOURCE MANAGEMENT
• WORKLOAD
• TOTAL QUALITY MANAGEMENT
• SAVINGS

Subject Categories:

• Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE