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Implementation Issues for the Initial Deployment of the Performance and Calibration Modules of the MK 92 MOD 2 Fire Control System Maintenance Advisor Expert System.
NAVAL POSTGRADUATE SCHOOL MONTEREY CA
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The MK 92 Mod 2 Fire Control System FCS is a complex, maintenance intensive shipboard weapon system found primarily aboard the Oliver Hazard Perry class guided missile frigates FFG-7. This system, based on 1970s technology, frequently requires extensive troubleshooting and supplemental support from shore-based technical experts. A maintenance advisor expert system MAES is being developed by the Port Hueneme Division of the Naval Surface Warfare Center NSWC-PHD and the Naval Postgraduate School NPS to assist the Fire Control technicians aboard ship to better isolate faults in the MK 92 Mod 2 FCS. This thesis furthers the efforts of the project at NPS by investigating key implementation issues that will affect the deployment of the initial version of MAES to the fleet. Additional deployment issues addressed in the thesis include incorporating lessons learned from deploying other expert systems in the armed forces, gaining support from individual chains of command, training MAES users effectively, involving MAES users in the implementation process, and changing hardware implementation issues. A training plan, implementation plan, and updated MAES users manual for the initial deployment are included.
APPROVED FOR PUBLIC RELEASE