Document Management for the Knowledge Worker System.
CONSTRUCTION ENGINEERING RESEARCH LAB (ARMY) CHAMPAIGN IL
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Knowledge workers are personnel who perform business processes that involve the use of information resources to generate a product that is itself some form of manipulated information. The U.S. Army Corps of Engineers Construction Engineering Research Laboratories USACERL is conducting research and development on a performance support environment for knowledge workers called the Knowledge Worker System KWS that enables workgroups to define the tasks, information resources, institutional knowledge, and computer applications required to perform their business processes. KWS provides the capability for knowledge workers to define associations attachments between a task and the information resources required to execute their tasks. Attachments allow knowledge workers to access documents while executing a task, and can be associated with any electronically stored information resource from anywhere within the KWS process model. This research 1 developed a strategy for providing KWS users with improved attachment management capabilities and 2 developed methods to implement this strategy through a series of modifications to KWS Version 2.0, now available to KWS users.
- Information Science
- Personnel Management and Labor Relations