Quality Comptrollership: Let's Stop Crawling and Walk the Talk!
AIR UNIV MAXWELL AFB AL
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The Quality Air Force program began years ago. However, my experiences as both Director of Financial Management and Comptroller and Director of Quality Programs at the Ballistic Missile Organization led me to firmly believe we have only begun to make quality a way of life. Four areas for improvement stand out to me 1 Documenting critical processes 2 Using metrics better 3 Sharing lessons learned and 4 Empowering our people. While this is not a complete list of improvement areas for the FM community, these items offer large potential benefits relative to the investment required to address them. As we continue to adjust to a smaller force structure, we must work much smarter to keep up with mission demands. Its time to stop crawling along on our quality journey and get up and walk KAR p. 3
- Economics and Cost Analysis