Workload Measurement in System Design and Evaluation,
WRIGHT STATE UNIV DAYTON OH
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Because of its central role in system development, workload measurement has been extensively researched. These efforts have produced a variety of workload assessment techniques, many of which can a classified as either subjective, physiological, or behavioral measures. These categories of censures can vary along several dimensions that can be used as criteria in selection of technique for a particular application. The proposed selection criteria include the sensitivity, diagnosticity, and intrusiveness associated with a technique. Different stages of system design can require techniques that differ on the noted dirnensions. Since no technique is capable of meeting all of the applicable criteria, 5 comprehensive approach to workload assessments will require a battery of subjective, physiological, and behavioral measures. Future research dealing with comparative evaluation of the various assessment techniques along the noted dimensions will be recurred in order to refine workload metric selection criteria.
- Personnel Management and Labor Relations
- Human Factors Engineering and Man Machine Systems