Groupware System for Multidisciplinary Participation
Final rept. Jun 1992-Mar 1994
QUALITY DECISION MANAGEMENT INC NORTH ANDOVER MA
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Quality Decision Management, Inc. QDM, in our Small Business Innovation Research SBIR effort entitled, Groupware System for Multidisciplinary Participation, has developed a methodology and information architecture that support multidisciplinary participation and communication for geographically distributed community of individuals and workgroups. The system is an automated environment-based on management methods and workgroup technologies-that improves the effectiveness of workgroup communication and coordination, increase awareness of process and improves the efficiency of their execution, and provides users with feedback and status metrics. Through this research, we have demonstrated and utilized the synergy between workgroup technologies and management theories. Our work has resulted in a custom software solution for our pilot environment and in a widely applicable system that has been commercialized by QDM and is now available worldwide. The organization-wide benefits made possible by this system have been realized by our clients in both the public and private sectors. Thanks to the research made possible by this SBIR grant, these benefits can now be provided to additional Government agencies corporate clients at relatively minimal additional cost.
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