Is 'Quality' Really New?
AIR WAR COLL MAXWELL AFB AL
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Mirroring the writing style of William C. Byham and Jeff Coxs book on Zapp, a comparison is made between the antiquated environment of Quality Assurance and the new empowered culture of Quality Air Force QAF. This evaluation analyzes four aspects of an organization - culture, personnel utilization, structure, and method. The assessment demonstrates the vast difference in the QAF management approach when contrasted to the traditional way we operated in the Air Force. QAF is a fundamental transformation.
- Administration and Management