Accession Number:

ADA280645

Title:

Is 'Quality' Really New?

Descriptive Note:

Final rept.

Corporate Author:

AIR WAR COLL MAXWELL AFB AL

Personal Author(s):

• Whorton, Constance M.

Report Date:

1994-04-01

Pagination or Media Count:

40.0

Abstract:

Mirroring the writing style of William C. Byham and Jeff Coxs book on Zapp, a comparison is made between the antiquated environment of Quality Assurance and the new empowered culture of Quality Air Force QAF. This evaluation analyzes four aspects of an organization - culture, personnel utilization, structure, and method. The assessment demonstrates the vast difference in the QAF management approach when contrasted to the traditional way we operated in the Air Force. QAF is a fundamental transformation.

Descriptors:

• *AIR FORCE
• *MANAGEMENT PLANNING AND CONTROL
• *QUALITY ASSURANCE
• LEADERSHIP
• PROBLEM SOLVING
• AIR FORCE PERSONNEL

Subject Categories:

• Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE