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Do Quality Concepts and Principles Apply to Combat Operations? Does Quality End When the Shooting Begins?
AIR WAR COLL MAXWELL AFB AL
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The United States and the Department of Defense have adopted the principles of Total Quality Management. Quality Air Force is a controversial and innovative program to institute the principles of Total Quality Management into the Air Force. Any system adopted by a military service must be able to stand the test of war. A comparison of the management principles of W. Edwards Deming, the core values of Quality Air Force, and the combat experience of a brigade commander during the Persian Gulf War show that quality concepts and principles do apply to combat operations.
APPROVED FOR PUBLIC RELEASE