Quality Air Force and Deming's Fourteen Points
AIR WAR COLL MAXWELL AFB AL
Pagination or Media Count:
As a result of the changing international and domestic environments the United States Air Force is in the midst of the most significant change since the end of the World War II. This enormous effort is being led by the Air Force senior leadership with a great deal of Total Quality Management TQM involvement. TQM is perceived as a method that should provide what seems to be impossible not only maintaining, but also improving the quality of a downsized organization. The application of the TQM philosophy to this military organization, known as Quality Air Force QAF, is believed to be the right methodology for change. The main thesis of this paper is The TQM approach in its pure form is not fully applicable to any military organization or military environment.
- Administration and Management