Person/Job Fit Model of Communication Apprehension in Organizations
Interim technical paper Feb 1991-Nov 1992
ARMSTRONG LAB BROOKS AFB TX HUMAN RESOURCES DIRECTORATE
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The literature on communication apprehension CA was shown to be relevant to both occupational preference and to job satisfaction. In order to expand the personjob match literature on CA and to examine the occupational behavior of individuals as a function of their CA, a model of CA, job level held, communication requirements of the job, and job satisfaction was developed. A total of 601 employees who had attended a career planning workshop were sent a questionnaire designed, among other purposes, to investigate the model. All but one of the relevant LISREL path weights were significant and in the predicted direction. For this sample, only the employees with both low CA and also in jobs with high communication requirements were satisfied with their jobs. Implications for practice and for theory were discussed, along with areas for future research. Job level, Personjob match, Job requirements, Personality requirement, Job satisfaction.
- Personnel Management and Labor Relations