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The Coordinated Care Management Skill Complex
Final rept. Jul 1991-Jul 1992
ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION
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Over the last three to four years, the Military Health Service System MHSS has been testing the waters of the managed care environment both through legislatively directed demonstration projects and internal initiatives. Experience with the transition into this civilianized form of healthcare practice has revealed that many of the skills necessary for survival in the civilian marketplace are skills which military healthcare administrators have had little opportunity to develop. The author has surveyed each of the Catchment Area Management CAM demonstration project and extracted lessons learned, synthesizing them into skill sets necessary for survival in the realm of coordinated care. The insights obtained through review of these lessons learned may prove quite useful for those about to begin the transition to the managed care environment. Coordinated care, Managed care, Health maintenance organizations, Financial management, Strategic management, Utilization management, Marketing, Negotiation, Information systems, Behavior
APPROVED FOR PUBLIC RELEASE