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Continuity of Care as an Issue at a United States Army Community Hospital with a Family Practice Residency Program
Master's thesis, Jul 1992-Jul 1993
ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION
Pagination or Media Count:
The process of ensuring continuity of care is essential to an effective DeWitt Army Community Hospital DACH coordinated care marketing program focused on bringing the chronic CHAMPUS and outpatient service user into the military treatment facilitys managed care system. The Family Practice Clinic at DACH is the only clinic in the facility that has a goal of insuring beneficiaries receive continuity of care by seeing the same physician over time. The review of the literature has highlighted two methods of determining continuity of care to enrolled members. Both of these methods were used to determine continuity of care in the DACH Family Practice Clinic. The first continuity index determines the patients level of satisfaction. The second usual provider continuity index is used to determine physicians satisfaction. However, none of the literature reviewed gave insight on ways to manage individual physician panels. Family practice clinic, Out patient service, Continuity of care.
APPROVED FOR PUBLIC RELEASE