Accession Number:

ADA277034

Title:

Assessment of the Implementation of Total Quality Leadership (TQL) on U. S. Navy Operating Forces and Perspectives for Future Implementation by the Hellenic Navy

Descriptive Note:

Master's thesis

Corporate Author:

NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s):

Report Date:

1993-12-01

Pagination or Media Count:

150.0

Abstract:

In a continuous effort to improve the effectiveness and operational readiness of its forces, the Hellenic Navy is seeking for improved quality to meet its future needs. Such a quality improvement could possibly be realized from a Total Quality Leadership TQL process that is currently being implemented in the U.S. Navy. This thesis uses the framework of Dr. E.W. Demings philosophy of management and his fourteen points to assess the ongoing implementation of TQL in the U.S. Navy Operating Forces. Using personal interviews and a survey climate questionaire, selected TQL-educated officers in various parts of the U.S. Navy Aviation and Helicopter Squadrons, and ships, gave their experiences of TQL. The survey was also given to the Greek Naval Officers studying at the Naval Postgraduate School. The resulting information provided the means to evaluate the performance of TQL in the USN and to determine its possible applicability in the Hellenic Navy.

Subject Categories:

  • Administration and Management
  • Sociology and Law

Distribution Statement:

APPROVED FOR PUBLIC RELEASE