Mail Management: The Department of Veterans Affairs Can Further Reduce it's Postage Costs.
GENERAL ACCOUNTING OFFICE WASHINGTON DC GENERAL GOVERNMENT DIV
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This report responds in part to your request that we review the effectiveness of federal agencies management of their mail programs. In an earlier phase of this work, we reported on the effectiveness of General Services Administration GSA leadership of federal agencies mail programs and government-wide opportunities for major cost reductions in agency mail programs. This report is our evaluation of the opportunities to reduce the Department of Veterans Affairs VA postage costs through improved mail management. We reviewed VAs mail management program because it was one of the most costly among civilian agencies in fiscal year 1989.
- Administration and Management
- Information Science
- Economics and Cost Analysis