Accession Number:

ADA261623

Title:

A Descriptive Analysis of the Organizational Climate for Quality at the National Naval Medical Center

Descriptive Note:

Final rept. Jul 1990-Jul 1991

Corporate Author:

NAVAL SCHOOL OF HEALTH SCIENCES BETHESDA MD

Personal Author(s):

Report Date:

1991-12-01

Pagination or Media Count:

223.0

Abstract:

The Navy Medical Department began fostering the Total Quality culture in the summer of 1989 by setting a strategic course of action with its senior leadership. A review of the professional literature suggested that senior leadership commitment was a prerequisite for a successful organizational transformation to the new paradigm of Total Quality. The descriptive survey method of research was selected for this project. The Quality and Productivity Self-Assessment Guide for Defense Organizations was used to measure the existing perception of the senior leadership of a selected Navy medical treatment facility regarding the climate for Quality within their organization. Several methods were suggested to institutionalize the above average Quality climate. By documenting the status quo with a standardized survey instrument, future researchers were provided a baseline measurement against which to test the nature and extent of progress in the quality transformation.

Subject Categories:

  • Administration and Management
  • Medicine and Medical Research
  • Medical Facilities, Equipment and Supplies

Distribution Statement:

APPROVED FOR PUBLIC RELEASE