Family Advocacy Program I: Recommendations for the Development of a Management Information System
Interim rept. Oct 1991-Sep 1992
NAVAL HEALTH RESEARCH CENTER SAN DIEGO CA
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The Navys Family Advocacy Programs FAP directives, manuals, procedures, and functions were studied in order to gather data to aid in the development of a Management Information System MIS for FAP. A review of relevant instructions, documents, and general literature was completed. A survey instrument and a structured interview questionnaire concerning procedures, present use of automation, and specific needs for automation was created, and administered to FAP directors, case workers, and support personnel at seven FAP sites. Relevant available software was acquired and assessed for use by FAP. A detailed recommendation for a FAP HIS was created and an Abbreviated System Development Paper was written. The results indicate that FAP would profit from an integrated system that allowed for the needs of management and the needs of the site worker, in terms of functioning and the range of data acquired. Such a system would be flexible enough to fill the unique and multiple needs of the organizational hierarchy. It was concluded that the development of an MIS for FAP is feasible and its application would yield significant practical results, however, the specific needs and characteristics of the FAP chain-of-command and site staff must be considered and incorporated into the design, development, and testing of the MIS for it to be successful.
- Administration and Management
- Sociology and Law