Providing Effective Administrative Support to the Physician Department & Service Chiefs at Walson Army Community Hospital, Fort Dix, New Jersey
Final rept. Jul 89-Jul 90,
ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION
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This study prescribes a more effective system for the provision of administrative support to the physician department and service chiefs at Walson Army Community Hospital WACH, Fort Dix, New Jersey. It was conducted during the period July 24, 1989 to July 20, 1990. The project was undertaken in response to concerns voiced by WACH physician department and service chiefs that their time was being increasingly diverted from the provision of direct patient care by the performance of administrative tasks. The primary method of gathering data to address this management problem was the structured interview. After conducting a comprehensive review of the literature and observing the existing structure and functioning of WACHs Clinical Support Division, the author conducted structured interviews with a variety of health care professionals from both the civilian and federal sectors. These interviews included administrators and assistant administrators from area civilian sector health care facilities, administrators and assistant administrators from various uniformed services a nd federal medical treatment facilities, WACH physician department and service chiefs, and WACH senior physician, nursing and administrative staff members.
- Medicine and Medical Research