Process Improvements in Training Device Acceptance Testing: A Study in Total Quality Management
Final rept. 12 Dec 1989-12 Dec 1990
AERONAUTICAL SYSTEMS DIV WRIGHT-PATTERSON AFB OH
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Under the auspices of Total Quality Management, a small group of Government and industry specialists examined the existing training device acceptance test process for potential improvements. The agreed-to mission of the Air ForceIndustry partnership was to continuously identify and promote implementable approaches to minimize the cost and time required for acceptance testing while ensuring that validated performance supports the user training requirements. Application of a Total Quality process improvement model focused on the customers and their requirements, analyzed how work was accomplished, and led to the identification and elimination of several non-value added components in current test practices.
- Administration and Management
- Personnel Management and Labor Relations