Methods for Providing Direct Feedback about Decision Processes for Command and Control Classroom Exercises
Final rept. Feb 1988-May 1990
KLEIN ASSOCIATES INC YELLOW SPRINGS OH
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This report summarizes research that explores the possibilities for providing immediate, real-time feedback to officers in classroom training exercises at the Command and General Staff College at Fort Leavenworth, Kansas. Six issues were addressed by the project 1 Can team decision strategies be tracked in real-time military command and control exercises If so, 2 Can direct feedback be provided to the participants 3 What is the nature of the feedback that can be provided 4 How quickly can the feedback be provided 5 Is the feedback considered helpful by the instructors and participants 6 What are the limitations of the application and what can be done to increase the possibility for a successful application of techniques It was determined that team decision strategies can be tracked in real-time military command and control settings and that illustrative and pattern feedback can be provided approximately 30 minutes after completing the exercise. In addition, charts mapping the deepening of an idea and tables of other quantifiable factors can be provided 2 to 24 hours following an exercise. Several potential limitations as well as factors that can increase the probability for a successful application are discussed.