An Empirical Evaluation of Three Knowledge Acquisition Techniques for Developing a Project Management Related Expert System
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS
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The acquisition of expert knowledge is recognized as one of the major hurdles facing the expert system programmer or knowledge engineer. Unfortunately, knowledge acquisition is seldom addressed in any detail in expert system literature, even though there exist a number of different techniques that a knowledge engineer can use to capture expert knowledge. The purpose of this study was to identify and evaluate the relative effectiveness of three knowledge acquisition techniques that may be used when developing expert systems for project management related tasks. The three techniques were interview, concept mapping, and interruption analysis. An experiment was conducted and quantitative measures of effectiveness were derived. Theses.
- Administration and Management
- Personnel Management and Labor Relations
- Operations Research
- Computer Programming and Software