Air Traffic Controller Memory Enhancement: Literature Review and Proposed Memory Aids
Technical note Oct 1989-Sep 1990,
PRINCETON ECOMOMIC RESEARCH INC NJ
Pagination or Media Count:
The air traffic control system is highly complex and very dynamic. As new hardware of software systems are developed, it is essential that we develop a clear understanding of how controller memory will be influenced. Failure to store, search andor retrieve key elements of operational data can lead to inaccuracies of detection andor decisions with resulting errors in the clearances issued. This report concerns the influence of controller memory lapses on operational errors. The Federal Aviation Administration is engaged in an ongoing research effort to help air traffic controllers reduce the frequency of operational errors. This report presents the results of the first years efforts in a three-year project to develop practical, effective memory aids to improve controller performance of tasks where memory is a critical element. Literature on controller memory and performance is reviewed and operational errors are analyzed to determine the nature and frequency of controller memory lapses. Several potential memory aids are identified and evaluated for effectiveness, feasibility, usability, acceptability, cost, and testability. The highest ranking memory aids are recommended for further evaluation in controlled experiments.
- Flight Control and Instrumentation
- Computer Systems