Accession Number:

ADA225735

Title:

Total Quality Management (TQM): Group Dynamics Workshop

Descriptive Note:

Corporate Author:

BOOZ-ALLEN AND HAMILTON INC BETHESDA MD

Personal Author(s):

Report Date:

1990-05-15

Pagination or Media Count:

297.0

Abstract:

Contents Introduction - Course Logistics Module 1 - Course Rationale, OSD Context, and Overview Module 2 - Applying TQM Concepts to Group Dynamics Module 3 - Group Dynamics Tasks and Stages Determining TQM Task Achievement Module 4 - Methods for Maximizing TQM Group Participation Appendix A - Selected Bibliography in TQM and Group Dynamics Appendix B - Optional Overnight Assignment Appendix C - Task-Process TQM Group Leadership, Self- Assessment Questionnaire and Self-Scoring Forms and Appendix D - Core TQM concepts. Keywords Management planning and control, Quality control, Quality, Management, Quality management.

Subject Categories:

  • Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE