Readings on Managing Organizational Quality
Final rept. Apr-Nov 1989
NAVY PERSONNEL RESEARCH AND DEVELOPMENT CENTER SAN DIEGO CA
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This volume of readings has been compiled for those interested in learning about new management philosophies that are helping to bring about the transformation of American industry and that are enabling firms to meet competitive challenges successfully with novel strategies. The new management philosophy is based on assumptions that better reflect the ground rules of todays global economy than do the assumptions upon which much of current management practice is based. This set of readings emphasizes the role of leadership at various levels of the organization in bringing about effective organizational response to the new competitive challenge. It describes changes in policies, in organizational structure, in the management of relationships with customers and suppliers, and in the management of relationships within organizations that will help them to create and sustain competitive advantage. Keywords Quality Management Productivity Leadership Network analysismanagement.
- Administration and Management