Consumer's Resource Handbook (5th Edition)
OFFICE OF THE SPECIAL ADVISOR TO THE PRESIDENT FOR CONSUMER AFFAIRS WASHINGTON DC
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The Consumers Resource Handbook is divided into two sections. Part I-How to be a Smart Consumer lists tips on how to get the most for your money, how to handle your own complaint and how to write a complaint letter. Part I also includes tips about several consumer issues such as protecting personal privacy, finding child care, and credit card fraud. Part II of the Handbook lists offices you can contact for help with consumer problems or questions. This section includes Corporate Consumer Contacts, Car Manufacturers, Better Business Bureaus, Trade Associations and Other Dispute Resolution Programs, State, County, and City Government Consumer Offices, Selected Federal Agencies, and Military Commissary and Exchange Contacts. Check the Table of Contents for a complete list of the offices in this part of the book. There is a Subject Index at the back of the Handbook which can help you locate information about specific topics.
- Information Science