Patients's Perception of Support in the Emergency Department
AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH
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Support is often mentioned as a goal of nursing care. The purpose of this study was to identify nursing behaviors that Emergency Department patients find supportive. One hundred and one Emergency Department patients completed a survey that consisted of demographic data and 51 items on a likert-type scale measuring importance of nursing behaviors. Fifty-three subjects responded to open-ended questions designed to elicit other nursing behaviors patients might consider important. Content analysis of the responses to open-ended questions identified themes of the nursing behaviors. Descriptive statistical procedures were used to find means, standard deviations, and an overall rank ordering of the importance of the behaviors on the questionnaire portion of the survey, and to analyze the demographic data. The results of the questionnaire showed that Emergency Department patients considered physical nursing care, information- giving, and attitude of the nurse important to feeling supported. Results of the open-ended questions revealed that the attitude of the nurse, prompt treatment, and physical nursing care were important.
- Medicine and Medical Research