The Total Quality Management Implementation Plan of the DLA Office of Comptroller
DEFENSE LOGISTICS AGENCY ALEXANDRIA VA
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This document describes the DLA Office of Comptroller TQM implementing plan. It includes TQM concepts, structure and methodology, goals, and milestones for implementation. The five goals contained in this document pertain to process improvement, participatory managementemployee involvement, training and development, employee recognition and permeation of TQM. Keywords Process improvement.
- Administration and Management