Accession Number:

ADA204468

Title:

Total Quality Management Master Plan

Descriptive Note:

Corporate Author:

DEFENSE LOGISTICS AGENCY ALEXANDRIA VA

Personal Author(s):

Report Date:

1989-01-01

Pagination or Media Count:

61.0

Abstract:

This document describes the concept of Total Quality Management. The Total Quality Management TQM concept is A systematic process for improving products and services A structured, disciplined approach to identifying and solving problems A participatory work style, conveyed by management actions and commitment, which harnesses the creativity and ideas of all employees Long term Supported by Statistical Process Control Practiced by each and every employee. Keywords Management planning and control Management training.

Subject Categories:

  • Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE