Accession Number:

ADA202531

Title:

The Making of a Quality Person: A Determination of Department of Defense Acquisition Quality Assurance Training Provided by the Military Services and the Defense Logistics Agency

Descriptive Note:

Master's thesis

Corporate Author:

AIR FORCE INST OF TECH WRIGHT-PATTERSON AFB OH SCHOOL OF SYSTEMS AND LOGISTICS

Personal Author(s):

Report Date:

1988-09-11

Pagination or Media Count:

108.0

Abstract:

The study determined there was no centralized oversight of the training program and the content of the quality assurance courses offered by the Services and the Defense Logistics Agency. Each Service and Agency were responsible for the development of training to implement Department of Defense quality policies. New training management initiatives were recently being initiated by the Under Secretary of Defense Acquisition. Data obtained through structured telephone interviews were analyzed to answer investigate questions on duplication and standardization of training within and among the Services and the Defense Logistics Agency, career progression, qualification and certification of quality personnel, and the training methods. Analysis of data found duplicated and un-standardized courses being used, all Services did not have quality assurance career progression plans, certification was favored, training coordination lacking among Services, and no central control of training or career progression. Recommendations to improve training were provided. Among the recommendations were the designation of a DOD activity to oversee training and career progression and the enactment of a standardized, Department of Defense, quality assurance certification program. Keywords Quality, Quality assurance, Quality control, Training, Industrial training, Job training, Theses.

Subject Categories:

  • Personnel Management and Labor Relations
  • Manufacturing and Industrial Engineering and Control of Production Systems

Distribution Statement:

APPROVED FOR PUBLIC RELEASE