Accession Number:

ADA200963

Title:

A Framework for Matching User Needs to an Optimal Level of Office Automation

Descriptive Note:

Master's thesis

Corporate Author:

NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s):

Report Date:

1988-06-01

Pagination or Media Count:

78.0

Abstract:

This thesis introduces the concepts of determining an organizations optimal office automation strategy by investigating seven characteristics commonly used by office managers to describe their organizations. These organizations characteristics are size, structure, geographic dispersion, task, technology, environment, and employee skill. These seven characteristics form the input into an office automation framework which mathematically determines which of three office automation strategies is best for a particular organization. These three strategy levels are called low level operational control, mid level management control, and high level strategic control. The newly determined office automation strategy can in turn be used to choose appropriate systems analysis methods for the organization, and for the follow-on purchase and integration of an office automation system.

Subject Categories:

  • Administration and Management

Distribution Statement:

APPROVED FOR PUBLIC RELEASE