Knowledge Elicitation of Recognition-Primed Decision Making
Final rept. Aug 1986-Sep 1987
KLEIN ASSOCIATES INC YELLOW SPRINGS OH
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A Critical Decision Method CDM has been developed for knowledge elicitation. The CDM, an extension of the critical incident technique, includes protocol analysis and memory recall tasks to study cognitive performance. A set of probes is employed to trace the development of situation assessment during critical incidents, and to determine the decision strategies used. The outputs of the method include inventories of the critical cues, graphic portrayals of the situation assessment process, and categorization of the decision strategies. Thus far, the method has been used with a variety of decisions and appears especially well suited to studying cognitive performance in naturalistic settings. It also appears valuable for addressing the highly skilled decision maker, and for eliciting the analytical and perceptual bases of proficient performance. Applications have been made for training, decision support systems, and the development and evaluation of knowledge based systems. Keywords Knowledge elicitation, Decision making, Situation assessment, Knowledge engineering, Expertise.
- Human Factors Engineering and Man Machine Systems