A Sociotechnical Design for Implementing the Defense Data Network
NAVAL POSTGRADUATE SCHOOL MONTEREY CA
Pagination or Media Count:
This study examines the benefits of implementing the Defense Data Network at a military organization. The effects of computer-mediated communication, both intended and unintended, are examined. Sociotechnical design is discussed as one effective means to implement the DDN in order to maximize its benefits this theory contends that the social as well as technical aspects of a system must be considered to generate improved performance. A technical analysis of applying this theory to DDN implementation is provided. A social analysis, the result of a questionnaire administered to three independent samples of DDN users, also is included.
- Computer Systems