Accession Number:

ADA196012

Title:

Quality Circles at Wilford Hall U.S.A.F. Medical Center, Lackland Air Force Base, Texas: Some Preliminary Findings

Descriptive Note:

Master's thesis Jul 1981-Aug 1982

Corporate Author:

ACADEMY OF HEALTH SCIENCES (ARMY) FORT SAM HOUSTON TX HEALTH CARE ADMINISTRATION

Personal Author(s):

Report Date:

1982-08-01

Pagination or Media Count:

147.0

Abstract:

The study investigates the impact of quality circles on job performance, which include job satisfaction and work performance variables, and also researches where quality circles would optimally apply in a military medical center. The study compiled raw data from an implemented quality circle program and in cooperation with the Air Force Institute of Technology, presented preliminary information for a wider-ranging Department of Defense study. In conjunction with the group testing, direct observation and questioning determined what organizational benefits were derived from quality circle groups. The study concluded that quality circles appeared to enhance the effectiveness of the work group. The group pulled together to provide solutions to management problems. It increased the individuals pride and developed a positive working environment. Though only preliminary findings, the writer feels that the evolution of quality circles would benefit and improve the quality of health care being delivered. Keywords Health care Quality Circles Theses.

Subject Categories:

  • Medicine and Medical Research

Distribution Statement:

APPROVED FOR PUBLIC RELEASE