Productivity Improvement Efforts in Army Organizations: An Overview
Research note for period ending Dec 1986
ARMY RESEARCH INST FOR THE BEHAVIORAL AND SOCIAL SCIENCES ALEXANDRIA VA
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This paper presents an overview of the types of productivity improvement efforts being conducted in both the civilian and military segments of the Army during 1983. The activities of the formal Army programs, which are associated with comptroller offices, typically reflect the traditional industrial engineer approach stressing efficiency, with relatively little emphasis on behavioral science concerns. An exception is the Productivity Enhancement, Measurement and Evaluation Program, which includes projects such as quality circles that are based on behavioral science principles and techniques. The activities of the Armys Organizational Effectiveness OE Program do not usually make productivity improvement their principal focus, although productivity indicators may be used to evaluate OE operations. Examples of Army productivity improvement projects based on behavioral science approaches are presented. These include gain sharing, quality circles, and organizational interventions founded in sociotechnical systems theory . Problems encountered in the measurement of productivity are discussed, and a pilot study to develop and test measures of scientistengineer productivity is also described. Keywords Productivity improvement, Army, Military productivity, Civilian productivity, Organizational effectiveness, Productivity measurement.
- Administration and Management