Changing Perceptions of Race Relations in Management.
YALE UNIV NEW HAVEN CT SCHOOL OF ORGANIZATION AND MANAGEMENT
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This report examines perceptions of race relations in XYZ management by comparing survey results obtained in January 1986 with similar findings obtained in January 1978 and by evaluating the key elements of XYZs race relations improvment program. Findings also show the consequences of changes in the XYZ business environment on job experiences and attitudes. In addition, the study compares the effects of collecting information about these subjects by questionnaire administered in race alike group meetings with using the same questionnaire distributed individually by mail. Perceptions of race relations in 1986 reveal more racial tension based on white dominance than in 1978. Whites and blacks both report more racism and more promotion discrimination favoring whites. Blacks report more self protection by blacks and whites. In 1986 compared to 1978, both blacks and whites give more indication that blacks are too demanding and that the company is too zealous in efforts to improve race relations. Comparison over the same period reveals that managers report lower life and work satisfaction, less pride in the company, and less career potential. Investigated by management level, changes in racial tension turn out to be especially pronounced at the first level of management, while differences in job attitudes show most markedly at higher levels.
- Sociology and Law
- Personnel Management and Labor Relations