Accession Number:

ADA169128

Title:

SNAP-II: A Post Implementation Review of User Concerns on Selected Ships.

Descriptive Note:

Master's thesis,

Corporate Author:

NAVAL POSTGRADUATE SCHOOL MONTEREY CA

Personal Author(s):

• Wheeler,Christopher E.
• Mallon,Patrick J.
• Shotwell,Henry L.

Report Date:

1986-03-01

Pagination or Media Count:

167.0

Abstract:

This thesis gives a short, concise description of the U.S. Navy SNAP-II Shipboard Non-Tactical Automated Data Processing Program computer system, and through a post implementation review of six ships having the system installed, delineates concerns and problem areas with the SNAP-II system as perceived by the end-users. Major areas of concern that emerged were training, documentation, and the role of management in relation to the SNAP-II system, both internal and external to a U.S. Navy ship. An analysis of these issues is conducted and is the basis for recommendations on how to improve the SNAP-II program. Author

Descriptors:

• *DATA PROCESSING EQUIPMENT
• MANAGEMENT
• NAVAL VESSELS
• THESES
• SHIPBOARD
• UNCONVENTIONAL WARFARE

Subject Categories:

• Computer Hardware

Distribution Statement:

APPROVED FOR PUBLIC RELEASE